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E-Mail : Electronic Mail or Expensive Mail |
In February 1995, an employee at Chevron came across what he thought was an interesting and funny list—“25 Reasons Why Beer Is Better Than Women.” He quickly logged into his e-mail and distributed the list to many people. The only problem was that one of the people who received the e-mail was a woman, and she was offended by it. What followed was a lot of legal mumbo jumbo and an eventual out-of-court settlement worth $2 million that Chevron had to pay to the offended employee—definitely an example of when e-mail becomes expensive mail.
Most people agree that the original sender should not have distributed the list. It was mail that was potentially embarrassing and offensive to some people and, therefore, should not have been distributed as a matter of ethics. What people don’t agree on, however, is whether or not the company was at fault for not monitoring and stopping the potentially offensive mail. What are your thoughts? Before you decide, follow the accompanying diagram and consider the consequences of your answers.

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