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Ameritech Organizational and/or Project Structure

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Ameritech, one of the Baby Bells, has seen its spans of control rise to as much as 30 to 1 in some divisions because most of the people that did staff work—financial analysts, assistant managers, and so on—have disappeared. This delegation, also known as empowerment, is accomplished through concepts like self-managed work groups, reengineering, and automation. The idea is to push decision making down in the organization by allowing major management decisions to be made at operating levels. The result is often the elimination of up to half the levels of management previously existing in an organizational structure.

Companies can learn from Ameritech to make reasonable modifications to the organization structure by reducing manager-to-staff ratio. The strategy will facilitate employee empowerment, quick decision-making and enhance saving in operating expenses.


YouSigma. (2008). “Ameritech Organizational and/or Project Structure." From

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